Winíka Alterra Hotel - Palenque

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Palenque
Winíka Alterra
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Winíka Alterra | Palenque | Mexico

Carretera Palenque Ocosingo Km 4.2, 29960 Palenque, Mexico

➤ Winíka Alterra | Chiapas

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Winíka Alterra has an outdoor swimming pool, garden, a terrace and restaurant in Palenque. Featuring a bar, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers room service and a 24-hour front desk for guests.

At the hotel, all rooms have a wardrobe, bed linen and a balcony with a garden view.

Palenque Ruins is 12 km from Winíka Alterra, while Central Bus Station foreign buses is 5.2 km from the property. The nearest airport is Palenque International, 8 km from the accommodation, and the property offers a paid airport shuttle service.

See photos for Winíka Alterra Hotel

Review score

Based on 86 reviews

Facilities

9.2

Cleanliness

9.5

Comfort

9.6

Value for money

8.8

Location

8.7

Total

9.2

Free WiFi

8.2

Room choices in Winíka Alterra Hotel

X 5 X 3

Family Room

Deluxe King Room

Winíka Alterra Hotel Services

Internet	WiFi is available in all areas and is free of charge.
Parking	Free public parking is possible on site (reservation is not needed).
Bathroom	Toilet paper, Towels, Towels/sheets (extra fee), Private bathroom, Toilet, Shower
Bedroom	Linen, Wardrobe or closet
View	Garden view, View
Outdoors	Outdoor furniture, Balcony, Terrace, Garden
Room Amenities	Socket near the bed, Clothes rack
Activities	Walking tours Additional charge
Food & Drink	Fruits Additional charge, Wine/champagne Additional charge, Bar, Restaurant
Reception services	Invoice provided, 24-hour front desk
Entertainment and family services	Board games/puzzles
Cleaning services	Daily housekeeping, Laundry Additional charge
Safety & security	Fire extinguishers, 24-hour security
General	Shuttle service Additional charge, Air conditioning, Non-smoking throughout, Mosquito net, Wake-up service, Private entrance, Packed lunches, Family rooms, Airport shuttle Additional charge, Non-smoking rooms, Room service
Outdoor swimming poolFree!	Opening times, Open all year, Pool with view, Swimming pool toys, Pool/beach towels, Pool bar, Sun loungers or beach chairs
Wellness	Full body massage, Foot massage, Neck massage, Back massage, Sun umbrellas, Sun loungers or beach chairs, Massage Additional charge
Languages spoken	English, Spanish

Winíka Alterra Hotel Terms and Conditions

Check-in	From 14:00
Check-out	Until 13:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds	Children of any age are welcome.
No age restriction	There is no age requirement for check-in
Pets	Pets are not allowed.
Accepted payment methods	Cash Winíka Alterra accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

To consider

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

Other known names for Winíka Alterra Hotel

Winika Alterra Hotel

Winíka Alterra

Frequently asked questions about Winíka Alterra Hotel

How do I get the best price guarantee for Winíka Alterra Hotel?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Winíka Alterra Hotel. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Winíka Alterra Hotel?

WiFi is available in all areas and is free of charge.

Is there free parking available at Winíka Alterra Hotel?

Free public parking is possible on site (reservation is not needed).

What are the outdoor activities at Winíka Alterra Hotel

Outdoor furniture, Balcony, Terrace, Garden

What languages are spoken at Winíka Alterra Hotel?

English, Spanish

What are the general services offered at Winíka Alterra Hotel?

Shuttle service Additional charge, Air conditioning, Non-smoking throughout, Mosquito net, Wake-up service, Private entrance, Packed lunches, Family rooms, Airport shuttle Additional charge, Non-smoking rooms, Room service

Are pets allowed at Winíka Alterra Hotel?

Pets are not allowed.

What is the check-in time at Winíka Alterra Hotel?

From 14:00

What is the check-out time at Winíka Alterra Hotel?

Until 13:00

100% real reviews of Winíka Alterra Hotel

If you have any questions regarding the facilities or services provided at Winíka Alterra Hotel, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

Italy

Luca

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Greetings by Luca and Jessica from Italy

We liked everything, the place , the people , as well as service and cordiality. Beautiful complex of cabins among nature

Switzerland

Mirjam

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Beautiful jungle embedded rooms with excellent service in a peaceful surrounding!

It is embedded into wonderful nature and the staff is very attentive and very friendly!

Nothing.

United States of America

Cate

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Super nice people, wonderful place

The quiet country setting and farm to table menu, the freshwater pool and private cabin with a deck. The family winnika!

United States of America

Joel

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Wonderful

Wonderful little hotel with a super helpful and nice staff

I wouldn't recommend it if you're driving a small car... the last 500 m are quite bad. Even if it was not raining, our car got stuck in the mud one day and needed help to tow it. It's probably better if you drive an SUV, AWD, etc.

United States of America

Maya

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Little paradise close to Palenque

Beautiful cabines in the middle of the vegetation. Excellent restaurant. Really nice people. Close to the ruins and road to the waterfalls.

Nothing

Germany

Tanja

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Absolut amazing hotel & staff

The accommodation and the family who look after it are a golden find. The houses are in the middle of the jungle, you are immersed in nature and everything in the hotel is designed to be in harmony with the environment - even the food is home-grown and was some of the best we had on our trip. The warmth of the staff also deserves special recognition. We had a few transportation problems and they helped us immediately and with all available resources. The houses are superbly equipped, very, very clean and even with several guests it feels as if you are on your own. You can easily get to the Palenque ruins with the hotel's own transport at any time and be picked up again, it takes about 15 minutes. We had no car during our stay, so you can access the hotel also via Taxi. All in all, a really great stay (10/10) that we would definitely recommend to anyone.

nothing

United Kingdom

Jon

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Tranquil setting and a great alternative to staying in the town of Palenque and highly recommend this place.

Amazing location surrounded by trees with seclusion from the hustle and bustle of life. A great chance to observe wildlife and lovely welcoming staff that where incredibly helpful. We saw humming birds outside our room, saw howler monkeys and watched the parrots fly over to roost at night.

No negatives but bear in mind you are not that close to any shops.

United Kingdom

Rebecca

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Wonderful

You feel very close to nature staying at Winíka Alterra. The natural swimming pool is fantastic! A family of howler monkeys was staying near the property, which was wonderful to see.

United Kingdom

Chiara

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Amazing stay in the middle of nature

Beautiful hotel in stunning location in the middle of nature. Nice, modern cabins with private balcony, A/C, and comfortable beds and pillows. Great to go to sleep and wake up with the sounds of nature. We saw an array of birds, big iguanas and heard the howler monkeys. We were lucky to be the only guests there. The staff are amazing, very helpful and kind. Breakfast from the restaurant is very good, we also had lunch there one day which was great.

We wished we stayed longer!

Ireland

Jerry

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Peaceful stay with fantastic natural swimming pool

We loved our night here and wished we had stayed for longer! The natural swimming pool is great and the cabins are also lovely with great big windows. All the staff are very helpful and friendly. A perfect place to stay to relax with the noises of the jungle

Nothing

France

Stéphane

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Exceptional

Very peaceful, very nice people.

Israel

Ronen

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Very Good

Nice and helpful stuff. The location stunning in the middle of the jungle. Very nice food. Interesting pool (not for everyone).

Terrible issues with the restrooms. Had to call multiple times the staff for fixing. There kind of thing should just not happen. The dirt road to the location should be better kept.

Belgium

Jan

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Very comfortable room with nice pool and open restaurant, very friendly hosts.

Pool was very nice, nice open restaurant, room very comfortable with terrace, very quiet place, people very friendly and very well speaking English !

portions in restaurant were a bit small, a bit dirt road to reach the place but acceptable and only 500m.

Belgium

Machteld

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Wonderful

Nice staff, lovely place, natural swimming pool

Germany

Daniel

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Wonderful

The rooms were very clean and comfortable

I found some prices at the restaurant exaggerated and unfriendly. We ordered eggs, wanted a bread loaf and had to pay 75 pesos for 2 bread loafs!! (5 USD)

Netherlands

Tobias

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Atmospheric and relaxed environment

Very atmospheric and relaxed environment. Small resort run by a friendly family. Natural swimming pool is great for swimming and relaxing. The restaurant has a nice terrace overlooking the jungle and they make tasty fruit drinks. Evening meal was nice too. During our tour we enjoyed relaxing here for a few days.

Netherlands

Ruud

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Cozy cottages in beautiful setting

The place is really great! The cottages are spacious and have a cozy veranda overlooking the wonderful garden. Swimming pool is lovely and the restaurant offers a nice variety of food. Staff is great and very welcoming. We warmly recommend Winika for visits to Palenque!

Nothing

Netherlands

Casper

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Perfect location

Very friendly staff…good restaurant

Nothing

Germany

Valentin

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Relaxing stay

First of all: Palenque did not turn out to be the Pueblo Magico imagined, so we were very glad not to stay in the city. Easy to get to the archeological site without getting into the city. Super friendly reception. The cabin had the AC on, so it was nice and cool inside. Everything was super clean, even the shower head looked like new. The bed was firm and super nice for sleeping. Great attention to detail. The pool was amazing and it was cleaned every day. Having a restaurant on site was also a big plus. While expensive for Mexican prices, the food was good but the servings are small. Breakfast was also good but the servings are small. We like a big breakfast so that we can have a late lunch. Parking on the property, absolutely secure. Overall a great experience and we would come back in a heartbeat.

Wi-Fi is not stable or fast enough. They should look into getting a Starlink. The road is a bit of a challenge but doable. Just take it easy ;) I would recommend cleaning some of the trash on the road. I would have loved to have a small desk in the room.

Australia

Rengan

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Winíka Alterra Hotel

Exceptional

Such an incredible place to stay! Beautiful cabanas in an organic farm, exceptional local food fresh from the farm. The service was caring and we had the best time staying at Winika!!!

Nothing. We had such an exceptional experience

Contact us
Winíka Alterra Hotel +52 916 100 4990

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- Winíka Alterra -

Disclaimer: This is not an official website. This site offers the property's information and telephone number, as well as online Booking service.

Winíka Alterra Hotel ★★★★

FROM 100,00 (USD $)

Online booking

Book as you like

Winíka Alterra | Palenque | Mexico

➤ Winíka Alterra | Chiapas

See photos for Winíka Alterra Hotel

Room choices in Winíka Alterra Hotel

Winíka Alterra Hotel Services

Winíka Alterra Hotel Terms and Conditions

Other known names for Winíka Alterra Hotel

Winika Alterra Hotel

Winíka Alterra

Frequently asked questions about Winíka Alterra Hotel

How do I get the best price guarantee for Winíka Alterra Hotel?

Is WiFi available at Winíka Alterra Hotel?

Is there free parking available at Winíka Alterra Hotel?

What are the outdoor activities at Winíka Alterra Hotel

What languages are spoken at Winíka Alterra Hotel?

What are the general services offered at Winíka Alterra Hotel?

Are pets allowed at Winíka Alterra Hotel?

What is the check-in time at Winíka Alterra Hotel?

What is the check-out time at Winíka Alterra Hotel?

100% real reviews of Winíka Alterra Hotel

Luca

Mirjam

Cate

Joel

Maya

Tanja

Jon

Rebecca

Chiara

Jerry

Stéphane

Ronen

Jan

Machteld

Daniel

Tobias

Ruud

Casper

Valentin

Rengan

How can we help you?

- Winíka Alterra -